Chatki believes data privacy is a fundamental human right. On this page, we clearly explain what information is collected, how it is stored, and whether it is ever shared.
Discover the key pillars of Chatki's data protection framework.
All your personal data is stored on servers secured with 512-bit SSL encryption. It is virtually impossible for hackers or third parties to access this information.
Chatki never sells your personal information to advertisers or third parties. Your name, phone number, and email remain exclusively with us.
You can view, correct, or request deletion of your data at any time. Opting out of marketing messages is simple.
Chatki uses only essential cookies — solely for site functionality and security. No unnecessary tracking cookies are used.
Our security team monitors servers around the clock. Any unusual activity is detected and blocked immediately.
Chatki's Privacy Policy follows international data protection standards. User rights are always our top priority.
This Privacy Policy applies to the Chatki (chatki.pro) website and all its services. By using any Chatki service, you agree to this Privacy Policy. We place the utmost importance on protecting your personal information and want to be fully transparent about what data is collected and why.
Registering with Chatki means you agree to this policy. We still encourage you to read the full document at least once. If you have any questions, feel free to reach our support team at any time.
This policy has been written in English for the convenience of our users. In the event of a legal dispute, the English version shall take precedence.
Chatki collects only the information necessary to deliver our services and ensure security. We never collect unnecessary or excessive data.
| Type of Data | Example | Mandatory? |
|---|---|---|
| Identity Document Information | Name, Date of Birth, National ID | Yes |
| Contact Information | Email address, phone number | Yes |
| Payment Information | Mobile banking number (encrypted) | Yes |
| Device Information | IP address, browser, OS | Auto |
| Gaming History | Bet history, win/loss data | Auto |
| Location data | Country/Region (IP-based) | Auto |
| Marketing Preferences | Newsletter Subscription | Optional |
Important: We never store your full card number or bank account details. Payment information is always kept in an encrypted state.
Collected data is used solely for specific, necessary purposes. Chatki does not use any information beyond its defined purpose.
You can opt out of marketing communications at any time. Simply let our support team know.
Chatki uses industry-leading technology to keep your data secure. Our security layers are as follows:
All communications are encrypted with 512-bit SSL, keeping your data secure from browser to server.
Two-factor authentication available at login, making it easier to prevent unauthorized access.
Our 24/7 automated system instantly detects any suspicious activity.
Encrypted backups are taken daily. Your data is never at risk of being lost.
Please note that no one can guarantee 100% security on the internet. Keep your account password strong and never share it with anyone.
Cookies are small text files stored in your browser. Chatki uses cookies to make your experience smoother and more secure. We never use harmful or excessive tracking cookies.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.
As a Chatki user, you have full control over your personal data. Contact our support team to exercise any of these rights.
You may request to know what information Chatki holds about you.
You may request corrections to any inaccurate or outdated information.
After account closure, you may request that your data be deleted (unless required by law).
You may object to the use of your data for marketing or other specific purposes.
You may request a copy of your data in a machine-readable format.
You may withdraw any consent you have given at any time.
Rights requests are typically processed within 30 business days. Complex cases may take up to 3 months.
Chatki strictly does not serve individuals under the age of 18. We never knowingly collect personal information from minors.
If we discover that a minor has registered, the account will be immediately closed and all associated data permanently deleted.
If a parent or guardian has any concerns, they can reach us at [email protected]. We will act promptly.
Chatki works with certain trusted third-party services, each of which operates under its own privacy policy.
These third-party services do not receive your complete information — only the limited data required for their specific function is shared.
Chatki does not retain your data longer than necessary. Information is kept only while your account remains active.
| Type of Data | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Transaction Records | 7 years as required by law |
| Customer Service Records | 2 years after resolution |
| Cookie data | End of session or up to 1 year |
| Marketing Preferences | Until you opt out |
Upon expiry of the retention period, data is securely deleted or anonymised.
Chatki may update this Privacy Policy when needed. You will be notified of significant changes via email or on-site notice before they take effect.
We recommend checking this page regularly to stay up to date with our latest Privacy Policy.
For any privacy-related questions, concerns, or rights requests, please reach out through the following:
Chatki is for users aged 18+ only. Keep your information secure and play responsibly. For more details, Responsible Gaming Visit the page.
Over 500,000 members play on Chatki every day, trusting our robust privacy protection. Join them safely today.
18+ only. Play responsibly.